Personal Listening Profile® Online
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- Product Description
- Facilitator Report
- Facilitator Kit
- Learn More
Personal Listening Profile Online Version
The 16 page Personal Listening Profile Online Report includes a Communication Gap Analysis, an at-a-glance look at how the respondent's strengths and weaknesses relate to the intended message of the speaker. Another great new feature is enhanced action planning, which encourages people to reflect on how their listening style interacts with that of others and helps them develop strategies for reducing miscommunication with these specific people.
Discover the Impact of Five Listening Approaches
It's estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications! The biggest factor contributing to such miscommunication is our listening approach. Behavioral research shows that people listen with a preferred listening approach. The Personal Listening Profile research describes five listening approaches:
- Appreciative: listens in a relaxed manner, seeking enjoyment, entertainment or inspiration
- Empathic: listens without judging, is supportive of speaker and learns from the experiences of others
- Comprehensive: listens to organize and make sense of information by understanding relationships among ideas
- Discerning: listens to get complete information, understand main message and determine important details
- Evaluative: listens in order to make a decision based on information provided and may accept or reject message based on personal beliefs
The Personal Listening Profile helps people in your organization:
- discover their natural approach to listening
- capitalize on their listening strengths
- learn how listening approaches impact listening effectiveness
- improve their ability to understand the purpose of different communications
- use listening approaches appropriate to the communication
- overcome listening barriers and reduce conflict
- enhance individual and team performance
Effective Communication is Built on Effective Listening
The Personal Listening Profile also helps people to see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication.
Learn to Listen |
Listen to Learn |
| The Personal Listening Profile offers a proven, empowering process for individual and organizational learning: | The Personal Listening Profile helps people to explore, understand and improve their listening skills as they: |
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Personal Listening Profile Facilitator Report
| To administer and control this report within your own organization, please visit EPIC. |
The Personal Listening Profile Facilitator Report gives you a heads-up on group dynamics by showing you how group members use each listening approach. At a glance, you'll see the similarities and differences within your group that can lead to miscommunication. You'll also be able to identify those individuals whose scores fall outside of group averages and who may feel isolated or alienated by the dominant group culture.
Personal Listening Profile Facilitator's Kit
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Discover the Impact of Different Listening Approaches
Behavioral research shows that people approach listening with different purposes and motivations. The Personal Listening Profile helps people discover their most natural approach to listening and gain insight into the listening approaches of others. Participants will discover that their preferred listening approach may not be appropriate to every situation, and learn how to adopt another listening approach for more successful communication.
The Personal Listening Profile identifies five listening approaches:
- Appreciative
- Empathic
- Comprehensive
- Discerning
- Evaluative
Lessons included for EPIC Version
- Introduction
- Understanding What Influences Listening
- Identifying Your Listening Approach
- Exploring Strengths and Challenges
- Recognizing When to Use Approaches
- Understanding Communication Gaps
- Recognizing the Behaviors of Each Listening Approach
- Improving Your Listening Skills
- Wrap Up
Lessons included for Paper Version
- Introduction
- Recognizing Communication Barriers
- Identifying Your Listening Approach
- Understanding Your Listening Approach
- Considering Others When You Communicate
- Improving Your Listening Skills
- Practicing Effective Listening
- Wrap Up
Support materials include:
- Template files for handouts and table tent cards
- Personal Listening Profile Facilitator Kit Program Overviews
- Personal Listening Profile Facilitator Kit User Guide
- Frequently Asked Questions
- Sample Personal Listening Profile (EPIC version)
- Sample Personal Listening Profile Facilitator Report
- Personal Listening Profile Research Report
The Personal Listening Profile Facilitator Kit provides everything you need to conduct an engaging classroom training program, including
- Leader's guide in MS Word®
- PowerPoint presentation with video and/or audio
- Participant handouts in Word
Participants will
- Understand the role that listening plays in communication effectiveness
- Identify their natural approaches to listening and their strengths and challenges
- Plan specific ways they can improve their listening skills
The Facilitator Kit includes classroom training lesson plans in a modular format, allowing you to customize your program to include only lessons relevant to your training needs. The Facilitator Kit is delivered on a USB drive, and supports both versions of the Personal Listening Profile – the EPIC version and the paper version.
