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Personal Listening Profile®
Learn More: View
a brochure, Online version available, View
Research Report, Facilitator Kit Available
Use the Personal Listening Profile® as good communication
is one of the most valued skills in the workplace. And effective listening
is basic to communicating productively inside the organization and meeting
the competitive challenges outside. The Personal Listening
Profile helps people become active, purposeful listeners in a wide
variety of situations for more productive communication.
Discover
the Impact of Five Listening Approaches with the Personal Listening Profile
It's estimated that people
screen out or change the intended purpose of what they hear in over 70%
of all communications! The biggest factor contributing to such miscommunication
is our listening approach. Behavioral research shows that people listen
with a preferred listening approach. The Personal Listening Profile research
describes five listening approaches:
- Appreciative:
listens in a relaxed manner, seeking enjoyment, entertainment or inspiration
- Empathic:
listens without judging, is supportive of speaker and learns from the experiences
of others
- Comprehensive:
listens to organize and make sense of information by understanding relationships
among ideas
- Discerning:
listens to get complete information, understand main message and determine
important details
- Evaluative:
listens in order to make a decision based on information provided and may
accept or reject message based on personal beliefs
The Personal
Listening Profile helps people in your organization:
- discover their natural approach
to listening
- capitalize on their listening
strengths
- learn how listening approaches
impact listening effectiveness
- improve their ability to understand
the purpose of different communications
- use listening approaches appropriate
to the communication
- overcome listening barriers
and reduce conflict
- enhance individual and team
performance
Effective Communication
is Built on Effective Listening
The Personal
Listening Profile also helps people to see that their preferred
listening approach may not be appropriate to every situation. They learn
when and how to adopt another listening approach for more successful communication.
Learn
to Listen
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Listen
to Learn
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| The
Personal Listening Profile offers a proven, empowering process
for individual and organizational learning: |
The
Personal Listening Profile helps people to explore, understand
and improve their listening skills as they: |
- Confidential, self-directed
scoring and interpreting process that actively engages learner in the
context of personal experience
- Simplifies complex issues
to increase understanding
- Creates a common language
for problem-solving in the organization
- Assesses personal strengths
- Identifies five listening
approaches and their appropriate use in different communication situations
- Highlights specific areas
for improving listening skills
- Based on current research,
meeting highest standards of instrumented learning reliability and
validity
- Cost-effective and flexible
resource that can be administered separately or within a broader program
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- Discover their listening
approach or their natural way of listening
- Learn how listening approaches
impact listening effectiveness
- Capitalize on their listening
strengths
- Explore other listening
approaches and their appropriate use in different communication situations
- Develop a willingness to
listen actively and positively
- Improve their ability to
understand the purpose of different communications and respond appropriately
- Overcome communication barriers
- Increase trust and reduce
conflict
- Enhance individual and team
performance
- Foster a positive listening
environment
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Personal
Listening Profile Facilitator's
Kit
Designed
to provide HRD, training, speaking and management professionals with
practical, research-based expertise.
The kit helps you:
- provide a self-directed scoring
and interpreting process that actively engages the learner in the context
of personal experience
- simplify complex issues to increase
understanding
- create a non-judgmental language
for dealing with listening and communication issues
- identify listening strengths
- develop new listening skills
- value the listening approaches
of others
- foster self-awareness and behavioral
insights for long-term performance results
Everything you need to administer
the Personal Listening Profile is contained
in the Facilitator's Kit. Effective and easy-to-use.
The kit includes:
- Facilitator's Manual with research
and technical background
- Fully scripted Personal Listening
Seminar
- One audio tape
- Transparency Masters and reproducible
handouts (bound and unbound)
- Reproducible handouts and
transparency masters as a PowerPoint presentation
on disk, including handouts, notes and colored slides. IBM compatible
PC and Microsoft PowerPoint software
required.
- Research & Technical Background
Information
- Two Personal Listening Profiles
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