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The foundation of personal and professional success lies in understanding self, understanding others and realizing the impact of personal behavior on the people around you.
The DiSC Classic Profile is based on the DiSC Dimensions of Behavior model, which groups behavioral responses into four dimensions or clusters: Dominance, influence, Steadiness, and Conscientiousness. The DiSC Classic Profile is a self-scoring behavioral learning instrument and a road map to interpersonal communications and teamworkone that has proven its effectiveness in over 30 years of use by more than 40 million people in 84 countries. The DiSC Classic instrument contains everything your staff/team members need for guided or self-directed learning:
The DiSC Classic Profile is a learning tool with practical workplace applications. The DiSC Classic Profile is designed to complement and supplement your existing training programs. By helping employees sharpen their people skills, it clears away the biggest obstacle to success on the job.
The DiSC Classic Profile helps managers adapt their own behavior to improve relationships with those they supervise
The DiSC Classic Profile shows managers how to communicate more effectively with employeesincluding workers who have a different behavioral style than the manager
The DiSC Classic Profile provides a positive, non-judgmental language to discuss behavior in performance reviews and everyday coaching
The DiSC Classic Profile offers insights to help in assigning projects and
assembling balanced teams
With the DiSC Classic Profile, employees become more adept at interacting with customers whose styles may be quite different from their ownand who may seem threatening or irritating in stressful situations.
Front-line personnel learn to recognize their own behavioral tendenciesand they will learn to serve customers with dramatically opposite styles. With the DiSC Classic Profile they learn to appreciate the customer as an individual, and to take the challenges of differing styles less personally.
By using the DiSC Customer Service Action Planner with the DiSC Classic Profile, you'll easily teach your service teams to read the customer's behavioral style and to use simple, proven techniques to respond more effectively. They'll discover ways to adapt their own responses so customers will listen and become more open to compromise in situations that require diplomacy on both sides.
All salespeople like to sell from their strengththe selling style with which they're most comfortable. Yet that approach may not be effective when used with prospects who don't share the sales person's style of behavior.
The DiSC Classic Profile and its companion instrument the DiSC Sales Action Planner, help sales personnel recognize what motivates the customer, what the customer is really saying, and how to adapt to the customer's primary behavioral style.
The DiSC Classic Profile can help you create a more positive organizational culture. It helps you create a positive, learning organization in several ways:
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DiSC provides you and your organization with immediate resources to create and deliver training based upon the DiSC model. Select a Course Outline that meets your needs or develop your own program using the 14 Insight Modules listed below. The choice is yours.
