DiSC Talk! Action Planner
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DiSC Talk! Action Planner
This research-based learning instrument help people take the insights gained from DiSC® and apply them to specific business applications.
Customer Communication is a critical key to success whether the challenge is collections, fundraising, help desk, telemarketing, or telephone sales. DiSC Talk! helps today's telephone professionals communicate more effectively and increase customer satisfaction.
With the DiSC Talk! Action Planner you will be able to help telephone professionals identify a person's DiSC behavioral style while speaking with them on the phone. Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and identify the best way to follow up.
