
The Workplace Success Skills System measures skills and abilities of personnel in manufacturing, industrial and service trades. The skills measured by this system include:
Facilitation - Motivating and encouraging others in the work group to participate and perform.
Influence - Actively guiding the actions and thinking of others.
Commitment to Quality - Taking action to insure the quality of work performed by self and others.
Customer Service Orientation - Taking action to meet or exceed the performance expectations of others.
Problem Solving - Exercising sound judgment and reason in determining courses of action to pursue.
Listening - Understanding factual information and implied meanings presented orally.
The AccuVision Workplace Success Skills (WSS) is designed
to measure the skills necessary for success in entry-level hourly jobs
in a variety of industries. The system's design features and embedded
skills assess a majority of the basic skills specified within the Secretary's
Commission
On Achieving Necessary Skills (SCANS) Report recently published by the U.S.
Department of Labor. The WSS has 5 distinct sections, each designed to tap
to unique job-related skills and abilities. The scenario overviews for all
modules were design to include the majority of critical tasks and represented
a mix of scenarios for the positions. Each of the sections can be used alone
or combined with others to meet the specific needs of any organization.
The test, with all sections, can be administered, to individuals or groups, in 1 hour and 50 minutes.
A concurrent validation study was conducted to determine the degree of correlation between incumbents' score on the AccuVision Workplace Success Skills System and their current on-the-job service performance. The validation study included a total of 663 incumbents across 9 different organizations in various industries who were tested and had job performance data collected on them. While each section was designed to measure unique and independent skills, also examined was the prediction of job performance based on all five modules. Therefore a correlation was calculated between the total score on all five sections and overall job performance. The correlation was .33, p <.05. This shows that all sections combined also significantly and accurately predict overall job performance. This system provides four times the prediction compared to the typical interview.
EEOC considerations were assessed in the validation study, and results showed that there were no differences on test performance among different groups (i.e., females, males, blacks and whites).
Click
on the link below to view a sample report.
Workplace
Success Skills System Sample Applicant Feedback Report
For purchase information and to determine if the Workplace Success Skills System can benefit you and your company please contact The Resource Connection via e-mail or call toll free 1-888-426-0511.